Our Google Reviews
4.9Based on 65 reviewsChris Ferson15:28 21 Nov 20I don’t leave reviews but my experience with Patriot Auto was amazing! Del helped me with issues I was having with my truck while taking care of the main reason I was there. He’s not a guy who will try to take your money he wants to figure the problem out first so he’s absolutely sure what he replaces fixes the problem. Not to mention his pricing was cheaper than any other shop around and even then they wouldn’t but absolutely sure they will fix it. I would recommend Patriot Auto 100 out of 100 times! If you have problem going on come to Del first or give him a call!viper 21216:15 16 Nov 20Del is an amazing mechanic who bends over backwards to make sure your vehicle runs right and you are not getting ripped off. You will not find a better or more fair mechanic in the havelock area.Anthony Bleyer01:32 16 Nov 20We are from out of town and called Dale on a Friday morning. He told me to drive right over. His team even gave me a ride back to where we were staying. We needed an alternator. Dale had it sent in and received it on Saturday morning. He came in to fix it for us on Saturday! What a great business. Nice clean shop. Went out of his way to get us back on the road. They have incredible experience with cars. Worth the drive from the beach. Highly recommended! ANOTHER FIVE STAR REVIEW!!!!Robin Taylor02:16 06 Nov 20My boyfriend took his truck there to have work done. Turns out the place he took it to previously didn’t do the job properly., which was causing the leaking issue he was having. He took it to patriot Automotive, the owner and employees were above and beyond polite courteous helpful and honest. They fixed the problem that the other garage caused and didn’t even charge him. He tried to buy them lunch but they wouldn’t have it. LOL. Great place trustworthy honest Americans. Will take my vehicle there any day!matt 😀13:15 08 Sep 20Excellent work! Very professional and honest. Dale found the best price for what i needed and walked me through my options and explained everything in full detail. Got my car back in perfect condition within two days of the parts coming in. If you need anything at all fixed, these guys can get it done. Highly recommend 👍Ciara18:01 26 Aug 20Absolutely amazing service! Haven’t even had my work done but am definitely coming back to him when I have the funds! Not only worked with me around my schedule but explained in depth things to do and not do if I end up not having the work done with him. Had less than a day turn around from dropping off a car that wouldn’t shift into Drive to a solution and less than 5 day turn around if I decided to have the work done. Dale is an absolutely amazing person with a sweet heart! Happy to have found his shop!!!Amy Bleyer16:29 25 Aug 20Dale picked up the phone right away when I called, and was so helpful! He is an honest man who fixed a tricky electronics issue on my car when I couldn’t figure it out myself, and he didn’t try to tell me I needed 10 other repairs when I actually didn’t. I would definitely recommend supporting this local business, and I will be coming back next time I need anything car related!Ethan Peterson18:24 15 Jul 20Very impressive service. I had some transmission problems. Maybe not the best prices, but quality work for quality pay. 100% recommend! A very informative professional place.Scott Bailey16:06 05 Mar 20Del is a great guy. Brought him my F150 and he took great care of me. Patriot Automotive cares about the customer and it shows. It's a genuine, honest, and friendly place that you can trust.Amanda Sopo13:41 11 Dec 19We have taken our vehicles to Patriots Auto four times now. Most recently, we thought we might have needed our brakes changed. However, upon further inspection, they found that we needed our rear hub assembly changed. They gave us a phone call to let us know what was really going on before they did any work, which we really appreciated. The shop is very knowledgeable, fair priced, and prompt. The employees are friendly and hospitable. We will definitely continue to do our business here.Bailey Foster19:02 07 Dec 19Absolutely love this place. Highly recommend it to anyone needing any work done!Frankie Viveros21:01 26 Nov 19This place slaps great customer service! Fixed my friends Tacoma and it's running better than I did in 1988Aaron Wissmann21:15 14 Oct 19There is a reason this guy has a 4.9 on google reviews. I just went in to ask about my cars since we were new here. He gave information that made my life easier about the cars for the havelock area. Definitely be going to him for any vehicle work I need done. ( fyi, I've lived in cities like Dallas, el paso, st.louis. NEVER have I seen a 4.9 with any business. A 4.0 generally get my attention)Restless Tucker17:09 09 Oct 19Mr. Dale up held his word and did a great job on a carburetor rebuild that I couldnt personally do at the time because of my work schedule. He also corrected a few smaller things that he saw. Got it done quickly and efficiently. He also helped me out because of the tight position I was in and worked with my schedule. I will be coming back. Best shop in Havelock hands down. This man has honor and that's hard to find nowadays in the mechanic world.Lorraine Grover15:07 02 Oct 19Very good service and breakfast bagel, bacon, egg and cheese....yummy!Robert Ryland23:54 26 Aug 19Definitely recommend this shop. Honest and reliable service at a fair price. Del was extremely knowledgeable about cars, and replaced my headlights perfectly when I was under a time crunch. For any auto issues in the future, Patriot Automotive Center will be my first choice!Melvin Richendollar15:32 05 Jul 19Would like to thank Patriot Automotive Center. My wife, my younger son, our dog and I all traveled from Michigan to Virginia to pick up my older son and his wife for a family vacation. While in Virginia I had to use the parking brakes because the ground was not level that I was parking on in Virginia. We all left Virginia and headed to Havelock, North Carolina. Among other obligations, we were to go herping in the surrounding public lands. We kept hearing a squeaking noise coming from the back passenger rear wheel. I took the car to 5 shops that said they could not get to my problem for at least a day. The 6th shop was "Patriot Automotive Center". Immediately my car was diagnosed with a bound parking brake cable and fixed within 15 minutes. Here is the truly appreciated part of the saga,...When I asked the person that fixed the car how much I owe them he said, "can you smile real big?" I replied, "yes?" and smiled and he said, "paid in full". All of this generosity was during July 4th tourist season! He refused a gratuity of $20 so we drove off very grateful. Great People!ethien morales03:38 28 Jun 19Cant think of a single better group of mechanics Ive been to than the gentlemen here at Patriot. Dale has handled everyone of my cars ranging from my Lexus to my Viper and has without a doubt done better work than you can ask for. Couldn’t recommend him enough to anyone.Nathen Colberg16:06 08 May 19Professionally owned and operated, straight forward, top notch work and repair. Owner has more than a quarter century automotive experience, staff is friendly and helpful. Whether you need an oil change or an engine rebuilt you won't find a better shop for miles around.Tina Pavone14:50 29 Apr 19This repair shop is awesome. I had been to several places between MHDC and Havelock and no one would help us. Del was extremely professional and took care of the problem right away. The waiting area was very clean and we were treated like we were their only customer. Semper Fi and thank you so much.jamie dockery14:52 29 Mar 19The service provided by Dail and his staff is undescribable! They worked on my 2007 Volvo S60 and it runs better than the day we first bought it. I had the car to multiple mechanics for a check engine light. Most of the mechanics couldn't figure out what was wrong, the rest just flat out said they can't fix the car, and even the Volvo dealer told me there was no reason for the light to be on. So I searched for another mechanic and Patriot Automotive Center came up. Took the car in and Dail hooked it up to his scanner and found around 17 codes that were causing the check engine light. He explained every code and how it could be fixed. If he changed out a sensor or part and the original ended up not being bad, he put the original back in and didn't charge for the unused part (this saved thousands of dollars). He communicated on everything that he did and even showed what work was being done. This is the most transparent business I have ever dealt with! Not only is your car fixed like new when you get it back, but Dail backs his work 100%. All my business will definitely be going to Patriot Automotive!Adventure Forward16:53 19 Mar 19Went in for problems with a transmission, by far the best experience with an auto shop. As someone who does most of the work on my vehicles myself, I typically stay from auto shops because they always seem to just care about making as much money as they can off of one problem. Dale took time to diagnose potential problems and the solutions on my behalf, even solutions I could try myself first. Seems like a very fair business operator and definitely someone I'd trust coming to.Brad Patton18:14 05 Mar 19I have NOT experienced this kind of FRIENDLY,PROFESSIONAL bunch in North Carolina since moving here. The owner Dale, and his crew treated my wife and I like family.I've taken both of our vehicles to them had some difficult work to be done and they gave us the best price,and service.They have also stood behind EVERYTHING they have done for us.I recommend this business to everyone for anything for their vehicles.THANKS GUYS!!!!Krystal Samson16:57 21 Feb 19They were so great! I WILL definitely go back again.Sarah Cataldo20:27 11 Feb 19I cannot tell you enough how amazing this place is. Being practically stranded and alone and they got me home. They were completely unconcerned about getting more money, they were more concerned on helping their customer. 10/10, best auto shop I’ve ever been to and would HIGHLY recommended!!Heather Gero18:05 13 Apr 18I would highly recommend we will be taking all of our vehicles and motorcycles here from now on! Outstanding business makes you feel like family in our small town of Havelock! Would trust him 100% especially for deployed spouses that need automobile service! Love, Love, LoveJohn Hannaford11:56 12 Apr 18One stand up operation! My brother's family is traveling to NC from Alabama and their truck's oil gauge starts fluctuating. He stops at a dealership in Columbia, SC to check it out and they say he needs a new motor. We call Dale explaining the situation and the cost estimates provided of between $6 & $8,000... He doesn't believe the diagnosis and recommends towing it up to him. He coordinates the towing, checks bearings, refills the oil and ends up repairing a chaffed wire to the oil pressure gauge...problem resolved. My brother got his truck back in less than a week at a fraction of the cost. Service and professionalism just doesn't get any better... Job well done Dale! You have our business!!!Micah John15:26 08 Mar 18Very professional and knowledgeable staff! Took my vehicle in and in less than three hours the car was fixed. Dale is extremely well experienced and knowledgeable. He is able to explain a repair in a way that even the least mechanically inclined person could understand. I would recommend this place to anyone.Jeremy LeRay13:51 06 Feb 18The Patriot Automotive Center shop is clean and organized and the staff members are professional. Del and his team did a thorough job of diagnosing several check engine codes and getting our "new to us" Honda up to speed on overdue maintenance items. The high level of communication from Del when a part was delayed was appreciated. Thank you! We will back.Cinthia Crowley19:17 27 Jan 18I am so excited these guys opened. Del has gone above and beyond to help get my truck back to where it needed to be. My truck runs like the day I got it now. Thanks guys for being honest and standing by your work. I have and will continue to recommend these guys to everyone I know.
Our Facebook Reviews
4.9Based on 31 reviewspowered by FacebookIan Tiarks2020-04-22T16:35:33+0000Great customer service, very friendly. Awesome work!Steven Hardwick2020-04-21T16:50:11+0000Very professional and great at their job. They took me in and had me out in just a few hours. Respectful and at a... bargain compared to the surrounding shops. I will be back and I would highly recommend!read moreJustin Bailey2020-03-05T15:19:46+0000Patriot did a great job on my F150. Del is very knowledgeable and personable. It's an honest shop with fair prices. The... best service I've ever received.read moreKimberly Lewis Mallady2020-02-04T23:20:21+0000Friendly service with detailed explanations of the problem. They were able to correctly diagnose my car issue within a... few hours! This was after 6 weeks of misdiagnosed issues by a dealership service department. Their experience and knowledge was much appreciated by my family!read moreMarc Thomas Wilka2020-01-08T22:24:38+0000PLEASE READ BEFORE GOING HERE!!!! This story is a bit lengthy but you NEED TO READ THIS!! So I'm a corporal in the... Marine Corps, and like any other junior marine I bought a Mustang. The only difference is that my mustang is a 1965. Since I bought it a year ago I've been fixing it up by myself successfully. One month I noticed that my water pump wasn't working. So like usual, I go to fix it after I order the part. I take the radiator out including the hoses, the fan belt, the fan, and finally the water pump, shall I also mention without using any power tools at all. After all of this I find out the part I bought was not the correct part for my engine. So I put everything back together, did I mention no power tools, and I DRIVE IT to this (what I thought to be) good establishment. We talk about what I need, and we agreed on a price of around $760, which I find to be very reasonable. He calls and asks if I want little things here and there done and says that it'll only add a couple dollars, so I say ok. He continues to call and begins asking if I want to buy a new radiator and all new hoses, which will now bring the price to roughly $1200, so I said no thanks. He asks me to come in and shows me that I have to buy a radiator and that the price is now going to be $1500. Finally, after almost three days he says it's done so I go in to pay and get my car. I get the bill and it's now at almost $1800! So I request an itemized list of what the F@&$ I'm paying for. Turns out I'm paying $500 in parts, that includes a new radiator, water pump, and the four hoses that connect those things, reasonable. So that leaves roughly $1200 in just labor?! I ask about this and he claims it took four people 15 hours to do the job?! Let me remind you that I, WITH NO POWER TOOLS, took the water pump, radiator, and all hoses out and put back in within 6 hours. AND THEN I DROVE TO THE SHOP!! And I am not professionally trained in auto repair! But this man tells me that it took four professionals, WITH POWER TOOLS, to do the same thing over double that time!! Well because I can't prove that they didn't work that many hours and wanting to get my car back, I pay the bill. Now fast forward two months. The water pump I paid good money for is rusting!!! SO HE PUT IN AN UNCOATED METAL WATER PUMP!!!! So please I hope you read this and don't ever use this place so you don't get put in a financial pit because this guy will take advantage of you!!!read moreJimandEllen Torressen2019-12-19T21:19:49+0000We brought my wife’s Prius to Dale’s shop. Our first time there as we were looking for honest small business... repair shop that we could trust. My wife found Patriot on the web and read the reviews. It was worth the trip and Dale is an unbelievable guy and extremely knowledgeable. He saw my wife’s concern as the triangle of death instrument light came on meaning a serious problem! Dale was quick to diagnose the problem and made a few sensor adjustments. He handed us the $179 bill marked paid in full and Merry Christmas!!! My wife cried with happiness and gave Dale a big hug! Santa Clause lives! We found our mechanic and will have our business with two cars and our truck. GO SEE Dale!!!read moreWesley Waller2019-12-14T04:40:50+0000I will tell you something i know you wont believe. I took in our suv. And was going to cost 600 dollars. And dale knew... i was down on my luck. And couldnt get that item repaired..so he told me to go out and try to repay him another way go out and spread some christmas cheer. And he would repair the item no charge..not counting the chip key that neededing to replaced..which he also paid for..read moreAmanda Sopo2019-12-11T13:34:38+0000We have taken our vehicles to Patriots Auto four times now. Most recently, we thought we might have needed our brakes... changed. However, upon further inspection, they found that we needed our rear hub assembly changed. They gave us a phone call to let us know what was really going on before they did any work, which we really appreciated. The shop is very knowledgeable, fair priced, and prompt. We will continue to do our business here.read moreBrandon Michael Vanarsdale2019-10-28T13:37:21+0000Thought I had a minor problem with my vehicle, turned out to be serious and strenuous and they had no problems getting... it in right away and dedicating precious time to make sure I had my vehicle back and on the road quickly, very knowledgeable and have great hospitality, definitely coming back in the future!read moreRobert Ryland2019-08-26T23:52:43+0000Definitely recommend this shop. Honest and reliable service at a fair price. Del was extremely knowledgeable about... cars, and replaced my headlights perfectly when I was under a time crunch. For any auto issues in the future, Patriot Automotive Center will be my first choice!read moreKatelyn Marcure2019-06-14T13:29:13+0000Highly recommend this shop. I called around to about 10 different places and even had my car at 2 different ones,... neither would try to hook up my trailer light wiring. here they didnt even hesitate amd it works perfect! we also were trying to get some work done on our truck. they took a look at it and took their time to see if it could be done. all in all they were very thorough and didnt charge for anything that wasnt able to be done. (also found a way to avoid drilling a hole in my newer car to hook up the trailer wiring! very grateful for that!!)read moreNathen Colberg2019-05-08T16:14:12+0000Best automotive repair shop around. Del and his staff are friendly, knowledgable, and helpful whatever your needs may... be. Never had any complaints would reccomend to anyoneread moreDaniel W. Ragland2019-03-26T19:33:45+0000One of the best experiences I have ever had at an automotive repair shop. The owner, Del, goes out of his way to ensure... your experience is a positive one! He, along with his highly qualified staff, are quick to diagnose problems and provide a solution at reasonable prices! He even follows up service with a phone call to make sure you are pleased with the work they performed. Always my first choice for my vehicles and highly recommended to others needing service on their vehicles.read moreLaura Hatch Stephey2019-03-13T14:12:04+0000I was visiting my son, who is stationed at cherry point, when my clutch went out. Del got me in and fixed in one day. ... I’m so grateful I found someone so knowledgeable and trustworthy, who did such a great job. Thanks again Del!read moreEvan Langan2019-02-15T18:06:15+0000Great guys, they do great work and help youChristel Jarman2019-01-30T20:48:18+0000I highly recommend going here...the kindness that they showed was amazing...they could've told me anything about my... vehicle and I would've believed it...but they were honest with me!!!He even showed me everything that was wrong and taught me the purpose of it...he could've gotten me for a few hundred dollars but he didn't...i appreciate them so much and the experience I had there....i truly recommend them because I know I'll definitely will take my vehicle back there!!!!😍😍😍😍😍read moreRobbin Shaver2019-01-30T13:46:59+0000Amazing and very honest and we appreciate everything he has done to fix our truck ...Lynda Lewis2019-01-23T16:10:29+0000Del and his technicians do fantastic work. Work is done as promised and done correctly the first time... I highly... recommend these folks. Thanks to everyone at Patriot Automotive Center. Lynda Lewisread moreAmanda Brie2018-12-14T16:02:29+0000Dale is so knowledgeable and kind!! Fixed my problem 2 minutes!! I will be back and I will recommend him him to anyone!!Tharesa Lee2018-10-19T21:55:54+0000Timely Professional Caring Attention to detailDoc Narvaez2018-09-28T19:08:53+0000Without a doubt the best automotive center in the Havelock, Morehead, New Bern, and Newport area. A team of absolute... professionals always looking for the best interest of their clients. I know I can trust this guys and the quality of their work. 🇺🇸⭐️⭐️⭐️⭐️⭐️🇺🇸read moreAngela Burcher2018-08-25T02:46:52+0000This man was amazing. He communicated with me about the cost over the phone, and helped me with my repairs very... quickly, and did an excellent job. I will be visiting him in the future for all of my automotive repairs, and I highly recommend him to others.read moreAnthony Bellandi2018-08-20T22:35:51+0000Heard about this place through a good friend and they didn’t disappoint. Great mechanics that know what they’re... doing for more than fair prices. Highly recommend.read moreEric Deer Duster Merritt2018-08-16T20:03:06+0000I recommend everything about Patriot Automotive. It's a great place to get work done on your vehicle. They work... diligently and provide high quality service.read more