Very professional ! They kept me constantly informed on status of transmission. Finished on time. Patriot Automotive’s work was of Premium Quality. Would definitely recommend!
Very professional, extremely helpful and is trying to get the job done without draining your pockets for all the extras. This is one of the only experiences with a car shop that I didn’t get treated differently or attempt to be scammed because I’m a female. Everyone is side was extremely polite and there was great communication between the mech and myself!The only down side is that they do charge almost $30 extra if you use a debit card to pay instead of cash and that was not disclosed to me until I arrived to pay so something to be aware of!
Without question, the best automotive shop I've ever been to. Dale is phenomenal. Honest, hardworking, and a wealth of knowledge. Patriot Automotive has my highest recommendation.
Dale is always helpful and friendly when I come in with a new dilemma. Moving to a new town my wife and I were nervous to find a new mechanic, but Dale is the most honest mechanic I have ever met. For the rest of our time in NC I know Dale will be our go to mechanic for any and all problems! From the great quality and the friendly faces to the fair pricing Patriot Automotive is in my opinion the best mechanic in all of Havelock!
My sons car broke down and we live over 1k miles away from him so we were limited in helping him. We knew it was going to be an expensive and difficult repair because the car is upgraded with many modifications. When calling repair shops in the area we talked to Dale and he was terrific and so helpful. He fixed the car fast, professional and at a reasonable price. Not every mechanic has the experience and expertise that he has. I would highly recommend this establishment for any future repairs! It's wonderful knowing there's people like him to count on!
I don’t leave reviews but my experience with Patriot Auto was amazing! Del helped me with issues I was having with my truck while taking care of the main reason I was there. He’s not a guy who will try to take your money he wants to figure the problem out first so he’s absolutely sure what he replaces fixes the problem. Not to mention his pricing was cheaper than any other shop around and even then they wouldn’t but absolutely sure they will fix it. I would recommend Patriot Auto 100 out of 100 times! If you have problem going on come to Del first or give him a call!
Del is an amazing mechanic who bends over backwards to make sure your vehicle runs right and you are not getting ripped off. You will not find a better or more fair mechanic in the havelock area.
We are from out of town and called Dale on a Friday morning. He told me to drive right over. His team even gave me a ride back to where we were staying. We needed an alternator. Dale had it sent in and received it on Saturday morning. He came in to fix it for us on Saturday! What a great business. Nice clean shop. Went out of his way to get us back on the road. They have incredible experience with cars. Worth the drive from the beach. Highly recommended! ANOTHER FIVE STAR REVIEW!!!!
My boyfriend took his truck there to have work done. Turns out the place he took it to previously didn’t do the job properly., which was causing the leaking issue he was having. He took it to patriot Automotive, the owner and employees were above and beyond polite courteous helpful and honest. They fixed the problem that the other garage caused and didn’t even charge him. He tried to buy them lunch but they wouldn’t have it. LOL. Great place trustworthy honest Americans. Will take my vehicle there any day!
Excellent work! Very professional and honest. Dale found the best price for what i needed and walked me through my options and explained everything in full detail. Got my car back in perfect condition within two days of the parts coming in. If you need anything at all fixed, these guys can get it done. Highly recommend 👍
Absolutely amazing service! Haven’t even had my work done but am definitely coming back to him when I have the funds! Not only worked with me around my schedule but explained in depth things to do and not do if I end up not having the work done with him. Had less than a day turn around from dropping off a car that wouldn’t shift into Drive to a solution and less than 5 day turn around if I decided to have the work done. Dale is an absolutely amazing person with a sweet heart! Happy to have found his shop!!!
Dale picked up the phone right away when I called, and was so helpful! He is an honest man who fixed a tricky electronics issue on my car when I couldn’t figure it out myself, and he didn’t try to tell me I needed 10 other repairs when I actually didn’t. I would definitely recommend supporting this local business, and I will be coming back next time I need anything car related!
Very impressive service. I had some transmission problems.Maybe not the best prices, but quality work for quality pay. 100% recommend! A very informative professional place.
Del is a great guy. Brought him my F150 and he took great care of me. Patriot Automotive cares about the customer and it shows. It's a genuine, honest, and friendly place that you can trust.
We have taken our vehicles to Patriots Auto four times now. Most recently, we thought we might have needed our brakes changed. However, upon further inspection, they found that we needed our rear hub assembly changed. They gave us a phone call to let us know what was really going on before they did any work, which we really appreciated. The shop is very knowledgeable, fair priced, and prompt. The employees are friendly and hospitable. We will definitely continue to do our business here.
There is a reason this guy has a 4.9 on google reviews. I just went in to ask about my cars since we were new here. He gave information that made my life easier about the cars for the havelock area. Definitely be going to him for any vehicle work I need done. ( fyi, I've lived in cities like Dallas, el paso, st.louis. NEVER have I seen a 4.9 with any business. A 4.0 generally get my attention)
Mr. Dale up held his word and did a great job on a carburetor rebuild that I couldnt personally do at the time because of my work schedule. He also corrected a few smaller things that he saw. Got it done quickly and efficiently. He also helped me out because of the tight position I was in and worked with my schedule. I will be coming back. Best shop in Havelock hands down. This man has honor and that's hard to find nowadays in the mechanic world.
Definitely recommend this shop. Honest and reliable service at a fair price. Del was extremely knowledgeable about cars, and replaced my headlights perfectly when I was under a time crunch. For any auto issues in the future, Patriot Automotive Center will be my first choice!
Would like to thank Patriot Automotive Center. My wife, my younger son, our dog and I all traveled from Michigan to Virginia to pick up my older son and his wife for a family vacation. While in Virginia I had to use the parking brakes because the ground was not level that I was parking on in Virginia. We all left Virginia and headed to Havelock, North Carolina. Among other obligations, we were to go herping in the surrounding public lands. We kept hearing a squeaking noise coming from the back passenger rear wheel. I took the car to 5 shops that said they could not get to my problem for at least a day. The 6th shop was "Patriot Automotive Center". Immediately my car was diagnosed with a bound parking brake cable and fixed within 15 minutes. Here is the truly appreciated part of the saga,...When I asked the person that fixed the car how much I owe them he said, "can you smile real big?" I replied, "yes?" and smiled and he said, "paid in full". All of this generosity was during July 4th tourist season! He refused a gratuity of $20 so we drove off very grateful. Great People!
Cant think of a single better group of mechanics Ive been to than the gentlemen here at Patriot. Dale has handled everyone of my cars ranging from my Lexus to my Viper and has without a doubt done better work than you can ask for. Couldn’t recommend him enough to anyone.
Professionally owned and operated, straight forward, top notch work and repair. Owner has more than a quarter century automotive experience, staff is friendly and helpful. Whether you need an oil change or an engine rebuilt you won't find a better shop for miles around.
This repair shop is awesome. I had been to several places between MHDC and Havelock and no one would help us. Del was extremely professional and took care of the problem right away. The waiting area was very clean and we were treated like we were their only customer. Semper Fi and thank you so much.
The service provided by Dail and his staff is undescribable! They worked on my 2007 Volvo S60 and it runs better than the day we first bought it. I had the car to multiple mechanics for a check engine light. Most of the mechanics couldn't figure out what was wrong, the rest just flat out said they can't fix the car, and even the Volvo dealer told me there was no reason for the light to be on. So I searched for another mechanic and Patriot Automotive Center came up. Took the car in and Dail hooked it up to his scanner and found around 17 codes that were causing the check engine light. He explained every code and how it could be fixed. If he changed out a sensor or part and the original ended up not being bad, he put the original back in and didn't charge for the unused part (this saved thousands of dollars). He communicated on everything that he did and even showed what work was being done. This is the most transparent business I have ever dealt with! Not only is your car fixed like new when you get it back, but Dail backs his work 100%. All my business will definitely be going to Patriot Automotive!
Went in for problems with a transmission, by far the best experience with an auto shop. As someone who does most of the work on my vehicles myself, I typically stay from auto shops because they always seem to just care about making as much money as they can off of one problem. Dale took time to diagnose potential problems and the solutions on my behalf, even solutions I could try myself first. Seems like a very fair business operator and definitely someone I'd trust coming to.
I have NOT experienced this kind of FRIENDLY,PROFESSIONAL bunch in North Carolina since moving here. The owner Dale, and his crew treated my wife and I like family.I've taken both of our vehicles to them had some difficult work to be done and they gave us the best price,and service.They have also stood behind EVERYTHING they have done for us.I recommend this business to everyone for anything for their vehicles.THANKS GUYS!!!!
I cannot tell you enough how amazing this place is. Being practically stranded and alone and they got me home. They were completely unconcerned about getting more money, they were more concerned on helping their customer. 10/10, best auto shop I’ve ever been to and would HIGHLY recommended!!
I would highly recommend we will be taking all of our vehicles and motorcycles here from now on! Outstanding business makes you feel like family in our small town of Havelock! Would trust him 100% especially for deployed spouses that need automobile service! Love, Love, Love
One stand up operation! My brother's family is traveling to NC from Alabama and their truck's oil gauge starts fluctuating. He stops at a dealership in Columbia, SC to check it out and they say he needs a new motor. We call Dale explaining the situation and the cost estimates provided of between $6 & $8,000... He doesn't believe the diagnosis and recommends towing it up to him. He coordinates the towing, checks bearings, refills the oil and ends up repairing a chaffed wire to the oil pressure gauge...problem resolved. My brother got his truck back in less than a week at a fraction of the cost. Service and professionalism just doesn't get any better... Job well done Dale! You have our business!!!
Very professional and knowledgeable staff! Took my vehicle in and in less than three hours the car was fixed. Dale is extremely well experienced and knowledgeable. He is able to explain a repair in a way that even the least mechanically inclined person could understand. I would recommend this place to anyone.
The Patriot Automotive Center shop is clean and organized and the staff members are professional. Del and his team did a thorough job of diagnosing several check engine codes and getting our "new to us" Honda up to speed on overdue maintenance items. The high level of communication from Del when a part was delayed was appreciated. Thank you! We will back.
I am so excited these guys opened. Del has gone above and beyond to help get my truck back to where it needed to be. My truck runs like the day I got it now. Thanks guys for being honest and standing by your work. I have and will continue to recommend these guys to everyone I know.
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Trey Kottcamp19:25 25 Mar 21Very professional and helpful. Understanding when customers don't. Know certain things
